Capture information once and move it through a clear, connected service workflow. Designed for passenger vehicles, heavy trucks, buses, caravans and RVs, agricultural machinery and construction equipment.
Import booking information directly into the job. Fast Scan captures repair-order paperwork and keeps supporting documents connected to the repair order.
The technician retrieves and opens the correct vehicle and job by photographing the registration plate instead of manually searching for or typing the repair-order number. They then choose the input method that best suits the task — including Tech Story Pro's rapid input method — to record findings, complete safety checks and add measurements, photos and supporting evidence.
Move findings and recommendations between the technician, parts, workshop controller, warranty staff and Service Advisor. Add parts and labour pricing, supporting photos and clear value-added information, then send the customer a professional-looking quote through a secure link. Track its status visually while the customer reviews the information and approves or declines the repair.
Record the customer's approval and return approved work to the service workflow. Complete the repair, update the job and produce clear customer-facing invoice documentation and warranty-supporting records.
This video focuses on one important part of Tech Story Pro: helping technicians turn their findings into clear, consistent service stories.
Story capture is only one part of the platform. Tech Story Pro also supports Fast Scan paperwork capture and registration-plate job access, safety inspections, photos and document storage, parts and labour quoting, customer approvals, visual workflow tracking, invoice-ready documentation and warranty-supporting records.
Tech Story Pro is available as four separate products: Scanning & Media Library; Safety Inspection & Quoting; Technician Story; and Warranty Approval & Certification. A dealership can use any one product or combine products to fit its operation. These are separate product choices, not stages in a required implementation pathway.
Tech Story Pro is designed to reduce repeated entry, unnecessary clicks, clarification and administration in two distinct areas of the service workflow.
Safety-Inspection Workflow Illustration
At 4 service jobs per technician per day, 10 to 15 minutes per service represents approximately 40 to 60 minutes of potential capacity each day — about 13 to 20 hours per month, or 160 to 240 hours per year, based on 20 working days per month.
Story-Writing Illustration
At 4 jobs per technician per day, six minutes per job represents approximately 24 minutes each day — about eight hours per month, or 96 hours per year.
Potential Dealership Benefits
Use your technician numbers, effective labour rate and expected utilisation to estimate what recovered time could mean for your dealership.
Illustrative estimates only. Actual time recovered and commercial value will vary by dealership, job mix, workflow and utilisation.
Choose the calculator that matches the Tech Story Pro capabilities you are considering.
Use the relevant calculator for your proposed configuration. Do not add the two calculator results together.
From Repair Order to Invoice